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Too often, the sheer number of
assistance options can be a confusing obstacle, and Santa
Feans don’t get the help they need when they need
it. 2-1-1 Santa Fe™ changes this with an easy-to-remember,
three-digit dialing code that makes it simple for people
to locate food, shelter, employment, healthcare and other
resources.
Professional, bilingual information
and referral specialists answer questions ranging from
basic needs to health concerns, child care to elder care,
job training to affordable housing, and disaster relief
to volunteer opportunities.
How it works
When someone calls 2-1-1, a specialist assess the person’s
needs, helps determine his or her options, and makes a
referral to the appropriate programs or services. Specialists
also may provide culturally appropriate support, intervene
in crisis situations and advocate for the caller when
necessary.
Dial up, log on
The 2-1-1 Santa Fe call-in service
is open Monday through Friday 8:00 a.m. – 5:00
p.m. Information is always accessible online at
http://211santafe.communityos.org.
Local cellular and pay phone callers should dial 476-3850.
United Way of Santa Fe County’s 2-1-1 initiative
is the result of unique partnerships with the New Mexico
Legislature, New Mexico Aging and Long-Term Services Department,
Santa Fe County and St. Vincent's Regional Medical Center.
Services
2-1-1 Santa Fe provides a central source for detailed
agency, program and service information — a portal
to the wide range of services available through federal,
state and local government programs and Santa Fe’s
many not-for-profit organizations.
View Services
Helping those who help others
2-1-1 Santa Fe also offers social service providers help
for their clients and gives community organizations a
way to enhance their impact and maximize their resources.
Please click here for more information about what kinds
of organizations are included in
2-1-1 Santa Fe’s referral
directory.
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